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TERMS OF SERVICES - USER TERMS & CONDITIONS By registering with, using or visiting the "Site" (this term refers to Voice of the Copts.org ) as these may be rebranded from time to time and including all content on these sites, you agree to these terms and conditions ("Terms") and our Privacy Policy (which is incorporated into the Terms). If you do not agree to the Terms or Privacy Policy, please do not use or register with the Site. The Site is owned and operated by Voice of the Copts ("we", "us" and "VOTC"). Please read the Terms (and the other terms set out below) carefully as they set out your rights and obligations and the terms on which VOTC makes the Site available to you. They also provide information on how you can submit material and how this will be used. 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If the Terms are not accepted in full, you do not have permission to access the Site and should stop using it immediately. VOTC reserves the right to change the Terms at any time by posting changes online and it is your responsibility to refer to and comply with the most up to date Terms on accessing the Site (you can also check the Help Pages for details). Your continued use of the Site after changes are posted constitutes your acceptance of the Terms as modified. 2. AGE OF CONSENT AND VIEWER GUIDANCE You must be 18 years or over to register with VOTC, access or purchase any Content, watch and/or submit an Application (or any other age specified for a particular Application). Except where the Site provides otherwise, you must be 16 years or over to register as a Member or use Site forums (this means that if you are aged over 16 but have not reached 18 you can register with the Site but cannot register with, access or purchase Content or watch without the permission of an adult, or submit an Application). Except where the Site provides otherwise, children and young people under 16 are entitled to access the Site and view certain content but VOTC does not give permission for them to register as Members, access or purchase Content or watch without the permission of an adult, or actively participate e.g. upload User Content. Except where the Site provides otherwise, you should not attempt to do any of these things if you are under 16 (or allow anyone else to do so). Where there are any other restrictions or eligibility requirements, these will be set out on the Site. 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We reserve the right to reject user names that are offensive, defamatory or otherwise unsuitable. You will also have the option to select a PIN to control access to the service on the actual computer you register on. You may update certain details via your account. In certain areas of the Site, you may be able to set your Membership profile and control parts of this e.g. the information other users can see. This does not apply to the whole Site and you should use the Help Pages if you have any queries. You accept it is your sole responsibility to maintain the confidentiality of your password and PIN and you are responsible for all activity that occurs under this. VOTC is unable to check the identity of people acting as Members or using Members' areas and will not be liable where your password and/or PIN is used by someone else. You should make sure you are the only person using your password and you agree to notify us of any unauthorized use of your password and/or PIN and any other breach of security as soon as you become aware of it. If you use any functionality that VOTC makes available that allows people to contact you or leave comments, you are accepting these may be abusive, untrue or unpleasant. Please be careful when using any messaging and do not reveal personal information such as your home or work contact details, your last name or where you live. You can use the complaints procedure if any issues arise (see Section 11). The Site will explain any functionality that we introduce to allow you to block or remove comments. 4. APPLICATIONS The Site will set out details of how to submit an Application, the process and any additional rules or requirements. User Content and Your Data supplied as part of an Application MUST comply with the Terms and other requirements we notify to you and will be used as set out in Sections 5 and 8. VOTC reserves the right to disqualify incomplete Applications or those that do not follow the requirements or Terms. VOTC does not accept responsibility for lost or delayed Applications or for any errors in or unauthorized access to Applications which happen because of server functions, viruses, bugs or other things that VOTC does not control. VOTC's decision as to whether an Application is successful (or in the event of any argument regarding the rules, conduct or results of the Application process) is final and no correspondence will be entered into. Whether particular Applications are used is entirely VOTC's decision. These decisions may be taken by or with a production company (where this has been agreed between VOTC and the production company). VOTC may withdraw, cancel or amend the Application or the process without prior notice if the programm is cancelled, to ensure compliance with legal, regulatory or other similar requirements or for any reason outside VOTC's control. Any changes will be posted on the Site. 5. HOW WILL VOTC USE YOUR MATERIAL? "User Generated Content" (referred to in the Terms as "User Content") includes all content provided to the Site or VOTC or uploaded to the Site by users i.e. videos, clips, pictures, reviews, comments, data posting, competition entries and all other user generated material. You agree and guarantee that any User Content you provide or upload is original to you and does not infringe the copyright or any other rights of any other person. You must obtain any consents necessary for you to provide the User Content to VOTC. VOTC will own User Content submitted as part of an Application (unless the Site expressly sets out otherwise). By submitting User Content as part of an Application, you therefore agree that your User Content (and any further use made of this) will belong to VOTC and that we will have the right to use and promote this (and authorise others to do so) as we see fit. Except in relation to Applications, VOTC does not, unless we agree this with you, claim any rights of ownership in your User Content. As such, you retain all ownership rights and, although VOTC will be able to use the User Content as set out in the Terms, you will also have the right to use your User Content in any way you choose. Where User Content is to be used in a different way (e.g. we are asking to own this) this will be made clear on the Site and you will then be able to choose whether to provide particular User Content on that basis. Where we do not own User Content, you agree that VOTC (and third parties authorized by VOTC) may make any and all User Content available on the Site and any other media, whether now known or invented in the future, which may include other internet sites, mobile, television and/or radio and that User Content may be made available with advertising and/or sponsorship. You now grant VOTC (and third parties authorized by VOTC) a non-exclusive, worldwide, irrevocable license (for the full period of any rights in the User Content) to use, display, publish, transmit, copy, make derivative works or podcasts from, edit, alter, store, re-format, sell and sub-license the User Content for such purposes. Whether or not we own User Content, you grant VOTC (and third parties authorized by VOTC) the right to issue publicity concerning the User Content and any material, service or programm in which it may be included, and for such purpose to use and reproduce your name and photograph (where these have been provided to VOTC) and your User Content. VOTC does not guarantee to use or otherwise make available User Content. Any User Content may be rejected by VOTC and may be edited, moderated or deleted at its absolute discretion. VOTC reserves the right not to accept User Content that is not in English and cannot be moderated. All decisions are final and VOTC will not enter into any discussions or correspondence about why User Content has been rejected. VOTC may, in appropriate circumstances, and at its sole discretion, remove or disable access to User Content that appears to be legally or otherwise problematic e.g. it infringes the copyright or other intellectual property or privacy rights of others, is defamatory etc. or for any other reason. In relation to all reviews and comments posted on the Site, authors consent to VOTC editing such reviews to ensure compliance with the Terms. VOTC does not keep any "comments" that are not accepted for publication but may retain other User Content even if this is not published. You agree, however, that VOTC has no obligation to keep originals or copies of any User Content or to return this to you or remove this from the Site on termination of your Membership or at the end of any Application or otherwise. 6. YOU PROMISE You agree and confirm that: A. if registering as a Member, you are 16 years of age or over (or you are the appropriate age provided for on the Site) and if accessing or purchasing Content, watching or submitting an Application, you are 18 years of age or over (or any other age required for a particular Application); B. all information provided by you to VOTC is accurate, true and up to date in all respects and at all times, all facts expressed by you in User Content are true to the best of your knowledge and belief and, if your User Content contains opinions, these are your own and genuinely and truly held by you; C. all User Content is original to you and you are fully entitled (and have all necessary consents) to give the User Content to VOTC (you must also have the consent of anyone featured in the User Content to provide this to us) and you are happy for this to be used as set out in the Terms; D. nothing in the User Content will infringe the copyright or any other right of any person, breach any contract or duty of confidence, be defamatory, obscene, offensive, indecent, harassing, threatening, breach anyone's privacy or may constitute a contempt of court or be calculated to bring any broadcaster or other person into disrepute; and E. all User Content will comply with any additional terms or requirements on the Site and you will at all times comply with the Terms. You agree to indemnify and keep indemnified VOTC from and against all claims, damages, expenses, costs and liabilities (including legal fees) relating to or arising from your use and/or Membership or Applications or arising from any breach or suspected breach of the Terms by you or your violation of any law or the rights of any third party. 7. OTHER SITE TERMS Some parts of the Site may have specific terms of use (e.g. competitions, the application software license on (available to view on the Help Site) or specific terms relating to individual pieces of VOTC). By registering for and/or using these parts of the Site you are agreeing to these specific terms. If there is any conflict between the Terms and specific terms appearing on the Site, the specific terms shall prevail. 8. YOUR PERSONAL DATA Personal information you are asked to supply or you supply voluntarily as part of the registration, upload/download or Application process and any other information relating to your User Content (e.g. information provided to VOTC in relation to legal and best practice issues) ("Your Data"), will be used by VOTC, its group companies, service providers and other organisations (such as production companies involved in any Applications) and by their subcontractors, employees, agents and advisors (including legal advisors) as follows: (i) to administer your Membership or Application; (ii) in making decisions about whether User Content you seek to upload onto the Site should be accepted, rejected or used; and/or (iii) as set out on the Site or the Terms. In addition, VOTC may at its discretion disclose this information to the police, regulatory bodies or any legal advisers in connection with any alleged criminal offence or suspected breach of the Terms by you or otherwise where required by law. You may be requested to take part in promotional activity and VOTC reserves the right to use your details, photographs and audio and/or visual recordings in any publicity (including as set out in Section 5). Your Data supplied as part of your Membership profile will, unless we tell you otherwise, be able to be seen by other users of the Site so make sure you only provide information you are happy to be seen in this way. You can control some of the information other users see using your "profile" page. Except as set out above (or where we agree otherwise with you e.g. in relation to contacting you for marketing), Your Data will be kept private and confidential, will not be passed on to third parties without your express consent and will be used in accordance with our Privacy Policy. By becoming a Member and/or using the Site you are agreeing to Your Data being used as set out above. 9. USE OF THE SITE In accessing the Site, you agree to do so only for your own personal, non-commercial use and in accordance with the Terms. Unless otherwise stated, you may not copy, reproduce, download, post, store (including in any other website), distribute, transmit, broadcast, commercially exploit or modify in any way the Site's material or content (including other User Content) or permit or assist any third party to do the same. You agree to only use the Site for lawful purposes, in a manner which does not improperly infringe the rights of, or restrict or inhibit the use and enjoyment of, the Site by any third party. Such restriction or inhibition includes, but is not limited to, conduct which is libelous, in breach of anyone's privacy or which may harass, cause real distress or inconvenience to any person and the transmission of obscene or offensive content or interruption of the normal flow of dialogue within the Site. Content (including User Content) may be made available with advertising or sponsorship. Your obligations in relation to this are the same as the content to which these advert or sponsorship relate. Any copying, reproduction, lending or hiring, public performance, broadcasting or any other form of distribution of the User Content (including peer to peer transfers) other than in accordance with these Terms is prohibited and will constitute a copyright infringement. 10. CONTENT " Content" means the programmes, film and content available means the, film and content available on VOTC. (a) Rights in Content The Site will set out information on the basis on which particular Content is made available and will also tell you how long you have to download and view the same ("License Period") unless this is Content that has been purchased on a "download to own" basis. After the License Period has expired you will no longer be able to view the Content. Once the License Period has expired you may need to delete the Content and/or file from your equipment (if it does not automatically delete). You must have downloaded and must start to view the Content within the License Period. It is your responsibility to make sure there is enough time left in the License Period for you download the Content and /or content and to start to view it and VOTC is not responsible if you do not allow sufficient time to do this. Where there is a charge for Content, this will be made available for download or viewing by you once your payment has been authorized. Until your payment is authorized, VOTC may decline to supply the Content to you. No contract will be entered into between you and VOTC unless and until you make payment for the Content. Streaming - where content is made available to you by "streaming" this will be free (unless the Site sets out otherwise). You will only be able to view this as it is streamed and cannot download or save this Content. Please note that not all content available on the Site can be accessed through streaming. Generally this content will be available for 30 days from launch on but will only be available for seven days through VOTC may remove or change content available through streaming at any time without notice. You are responsible for providing all equipment and software necessary for you to download and/or stream and view the Content. You must ensure your equipment and software is compatible with the Content by checking the minimum operating requirements (available here). Please note that the quality of any streamed Content will be affected by connection speeds. VOTC will not be responsible to you if your equipment or software is not compatible with the Content. WARNING - Content can only be accessed and viewed on the equipment you downloaded it to and may not be transferred to any other person or equipment. If you delete or lose any Content you have downloaded then you will not be entitled to a further copy of this as VOTC does not reissue Content that has been lost or damaged (by you or other third parties). uses peer to peer ("P2P") technology. This allows content to be transferred directly from the computers of users of (rather than through a website or directory). If you download Content to your computer, during the License Period, we may upload this from your computer (using part of your upstream bandwidth) for the purpose of transferring Content to other users. Please contact your Internet Service Provider ("ISP") if you have any queries on this. Content contains security technology to protect it from being used outside of the Terms. You agree not to attempt to, or assist any other person to, circumvent or remove any security technology. You agree that the information which is used to protect the content is stored together with the information concerning your transaction. You agree this information may be used and/or disclosed to third parties if such disclosure appears necessary for the purpose of tracing copyright infringements. (b) Cancellation and defective downloads for content Once you have paid for Content, VOTC will make it available to you through the Site. You are not able to cancel any transaction after you have confirmed you wish to purchase the Content and authorized payment when asked to do so on the Site. If you pre-book any Content then you will not be charged until you access the Content. Until you do this, you can cancel this Content and are under no obligation to purchase this. If you are unable to view any Content and/or complete the download process(whether this is free or paid for content), or wish VOTC to provide a replacement for defective content, please go to the Help and FAQ section. Where this is due to VOTC's default, VOTC will replace content or refund the content at its discretion. Other than this, Content may not be returned for any reason. (c) Payment for Content The price payable for Content is set out on the Site. If, by mistake, VOTC has under-priced an item of Content, VOTC will not be liable to supply that Content to you at the stated price, provided that VOTC notifies you before the Content concerned is downloaded by you. All prices are expressed inclusive of any VAT payable unless otherwise stated. You can pay by any Mastercard or Visa credit card. Your card details will be encrypted to minimize the possibility of unauthorized access or disclosure. Authority for payment must be given at the time of order and you will be charged at this time. When you pay by card, 4.5% of the total cost is paid by you to Worldpay for card handling services (and this is included in the price set out on the Site). VOTC will send a receipt for payment to the email address you have supplied to VOTC. You should keep a copy of this for your records. Recent transactions will be available to view in your account but this will not show details of any free content you have viewed. If you pre-book any Content no payments will be taken until you access this for the first time. VOTC accepts orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology. Further details are in the minimum operating requirements (available here). Please note that your "ISP" may charge you for the bandwidth you use in using the Service and use of the Service may exceed any limits you have on bandwidth. You will be responsible for this and these costs - please contact your ISP for details. 11. OTHER USER CONTENT, COMPLAINTS AND CONTACTING VOTC Although we ask all Members to submit User Content that complies with the Terms, you acknowledge that User Content supplied by other Members may include material you consider offensive or objectionable. VOTC assumes no responsibility or liability for User Content and, as the User Content is created by users, it does not necessarily represent the views of VOTC. If you become aware of any misuse of the Site or wish to complain about any User Content or material on the Site or believe any of your rights have been violated e.g. your copyright infringed, you have been defamed etc., you can notify us using any "complain" links on the Site (you will need to be a Member to do this). This is the quickest way to contact us. Alternatively you can contact us at the address below (see Section 17) or via the Help Form. We will need to know: * Nature of your complaint and location within the Site of the particular content or Member. * For copyright disputes, identification of the copyrighted work you claim has been infringed and a statement that you have a good-faith belief the disputed use is not authorized by the copyright owner, its agent, or the law and that you are the owner of the copyright interest involved or are authorized to act on behalf of the owner. * Your name, address, telephone number and email address and such other information as we may reasonably request. VOTC may, but is not obliged to, monitor or assist in disputes between Members. You are solely responsible for your interaction with other Members. 12. TERMINATION AND SUSPENSION OF YOUR MEMBERSHIP OR THE SITE VOTC reserves the right to modify, suspend or discontinue the Site or any part of it (including the availability of any features of the Site) at any time and without notice or liability to you. VOTC is entitled to suspend or terminate your Membership or access to any part of the Site at any time if you breach the Terms or for technical reasons. You acknowledge that you may no longer be able to replace Content if VOTC discontinues and you agree that VOTC shall have no liability to you in that event. Where commercially practicable, VOTC will try to give you reasonable notice of any discontinuation. You may terminate your Membership at any time, for any reason, by following the instructions in your profile or within your account. You will not be able to access Content (unless you re-register). Even after your Membership is terminated (for whatever reason) the Terms will remain in full force and effect. Your User Content will remain on the Site please contact us via the Help pages with details of any User Content you would like to be removed and we will try to remove this. 13. THIRD PARTY SITES/LINKS VOTC is not responsible for the availability or content of any third party websites or material you access through the Site. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. VOTC does not endorse and is not responsible or liable for any content, advertising, products, services or information on or available from third party websites or material (including payment for and delivery of such products or services) or for any damage, loss or offence caused by or, in connection with, the same. Any terms, conditions, warranties or representations associated with such dealings, are solely between you and the relevant provider of the service. You may link to your own User Content on the Site or send links to other people's User Content on the Site via email. Other than this, links to the Site must be direct to the (and not any part of a page) and must not be viewed within the pages of any other site (unless expressly set out otherwise on the Site). VOTC disclaims all liability for any legal or other consequences (including for infringement of third party rights) of links made to the Site. Links do not imply that VOTC endorses, is affiliated or associated with any linked site, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of VOTC or any of its affiliates or subsidiaries. VOTC reserves the right to request that any links are removed at any time and you agree to comply with any such request. 14. DISCLAIMER/LIMITATION OF LIABILITY The Site, User Content and information, images, logos and content relating to the Site, VOTC, and/or any of VOTC's associated companies, products and services (or to third party products and services), are provided 'AS IS' and on an 'AS AVAILABLE' basis without any representation, endorsement or warranty of any kind, including but not limited to implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. VOTC will Endeavour to provide the Site using all reasonable care and will use reasonable efforts to make the Site available to you at all times. However you acknowledge that the Site is provided over the internet and so the quality and availability of the Site Content and may be affected by factors that are outside VOTC's reasonable control such as technical faults in your ISP's and/or telecommunication providers' network/service. VOTC is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, providers, computer equipment or software, or failure of any email or Application to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any website (or any combination of these things). VOTC makes no guarantees that the Site, Content will be available, uninterrupted or error free, or that defects will be corrected, or that the Content the Site or the server that makes it available are free of viruses or bugs. VOTC will, however, refund or replace defective content in accordance with Section 10. Except as required by law, VOTC will not be responsible for any loss or damage caused by: (a) interruption or delay to the Site or errors, viruses or bugs contained in the Site caused by events outside VOTC's reasonable control; (b) your negligence, your breach of the Terms or failure to follow VOTC's reasonable instructions; (c) any incompatibility of the Site with any other software or material on your equipment; (d) any unauthorised use of the Site and/or Content or (e) any other factor that is outside VOTC's reasonable control. Content, information and other material on the Site may contain inaccuracies and typographical errors. VOTC does not warrant the accuracy or completeness of these or the reliability of any information displayed or distributed through the Site (including provided through any software). You acknowledge that reliance on any such information shall be at your sole risk. VOTC reserves the right, in its sole discretion, to correct any errors or omissions in any part of the Site and to make changes to the Site and to the materials, products, programs, services, content or prices described in the Site at any time without notice. VOTC cannot accept any responsibility for any damage, loss, injury or disappointment suffered though use of the Site or any Application. In no event will VOTC or its third party affiliates be liable for any damages whatsoever, whether in action of contract, negligence or other action, including (but not limited to) damages for loss of use of the Site, damage to equipment or other software, or loss of data or profits or for other monetary loss or for any indirect or consequential damages, arising out of or in connection with the use (or inability to use) or performance of the Site or Content, or participation in any Application. In addition, in no event shall VOTC or its licensors or third party affiliates be liable for any unauthorized use of the Site, Content and. VOTC's liability to you in connection with or Content will not, in any event, exceed the total price charged for the relevant Content. These exclusions do not apply to death or personal injury caused by VOTC's negligence and only apply to the extent permitted by law. This does not affect your statutory rights. 15. VOTC'S INTELLECTUAL PROPERTY RIGHTS, PRODUCTS AND SOFTWARE The names, images and logos identifying VOTC, its associated companies or third parties and their products and services are proprietary marks of these parties. Nothing in the Terms shall be construed as conferring any license or right under any intellectual property right of VOTC, its associated companies or any other third party unless expressly stated otherwise. All copyright, trade marks and other intellectual property rights in the Site (including the design, arrangement and look and feel) and all material, software or content supplied as part of the Site, other than User Content and Your Data (see Sections 5 and 8) and all Content and, shall remain at all times the property of VOTC or VOTC's licensors and protected by copyright law. Any products and services on the Site are subject to availability and are available at the sole discretion of VOTC. Where applicable, all references to VOTC products and services are intended to apply only in the United Kingdom. and Content is currently only available in the UK and Republic of Ireland by UK and Republic of Ireland residents. You agree not to use or view or attempt to use or view or Content from outside of these territories. From time to time certain software which is the protected work of VOTC or its suppliers may be made available to download from the Site. You are licensed to use the software on a non-exclusive basis only for the purposes for which it is indicated. You may not use the software for any other purpose and may not redistribute, sell, decompile, reverse engineer, disassemble or otherwise deal with the software unless you are specifically advised otherwise. 16. LAW AND JURISDICTION The Terms shall be governed by and construed in accordance with the laws of the United States of America. Any disputes arising from the Site or Terms will be decided only by courts. If any of the Terms are held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms which will continue to be valid and enforceable to the fullest extent permitted by law. VOTC can transfer its rights and obligations under the Terms to any company, firm or person provided this does not affect your rights under the Terms. You may not transfer or assign your rights or obligations under the Terms to anyone else and your Membership is personal to you. 17. OUR DETAILS Voice of the Copts [ address] Last updated December 2008 Voice of the Copts ©2008

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